Customer Service is the New Marketing (San Francisco, CA, USA)

Get Satisfaction, Inc is sponsoring Customer Service is the New Marketing. Some of the talks will be:

• Building a service-focused culture
• Marketing is a Tax You Pay for Being Unremarkable
• Scaling customer service
• Virgin’s Crown Jewel: Customer Service, across 200 Companies and 29 Countries
• Punching In: The Unauthorized Adventures of a Front-Line Employee
• Customer service as community, community as customer service

• Calendar
• Event type » Conference
• Locales » San Francisco (Bay area), CA, USA