User Experience: Why Do So Many Organizations Believe They Own It?
Tuesday, September 28th, 2004 by Keith InstoneDon Norman and a panel of representatives of UX organizations discuss several UXnet themes at this BAYCHI event on Tuesday, October 12 at Stanford’s Kresge Auditorium.
Years ago, Don Norman coined the term, “user experience,” which has since become a prominent label for a multidisciplinary field. But what did Don intend the term to mean? What is “user experience,” really? Why do so many professional societies believe they own it? Why do so many organizations in a business believe they own it? Don Norman tackles these and related questions in a conversation with Richard Anderson.
A panel discussion with representatives from multiple UX organizations (UPA, SIGCHI, AIfIA, IxDG, SIGGRAPH, STC, AIGA Experience Design, HFES, IDSA, and UXnet) will follow. The panel, moderated by Rashmi Sinha, will explore the goals and interests of each organization, and how they come together to form the mosaic that is UX.
Representatives from UX organizations
Christina Wodtke representing AIfIA (Asilomar Institute for Information Architecture), an organization dedicated to advancing and promoting information architecture.
John Zapolski representing AIGA Experience Design, a community of practice that brings together all types of experience design practitioners.
Abbas Moallem representing BACHFES (Bay Area Chapter of the Human Factors and Ergonomics Society) which provides a forum for exchange of information and ideas on human factors and ergonomics issues.
Stacie Hibino representing BayCHI, the San Francisco Bay Area chapter of ACM SIGCHI (Special Interest Group in Computer Human Interaction).
Mark Rolston representing SF IDSA, the San Francisco chapter of “the voice of the industrial design profession.”
Pabini Gabriel-Petit representing IxDG (Interaction Design Group), an international community of people working to promote, advance, and encourage high standards of practice in the discipline of interaction design.
Brian Blau representing the San Francisco and Silicon Valley Chapters of ACM SIGGRAPH (Special Interest Group on Computer Graphics and Interactive Techniques).
Andrea Ames representing the STC (Society for Technical Communication), the largest individual membership organization dedicated to advancing the arts and sciences of technical communication.
Kaaren Hanson representing the UPA (Usability Professionals Association) which supports people who promote and advance the development of usable products.
Richard Anderson representing UXnet, an organization dedicated to exploring opportunities for cooperation and collaboration among UX-related organizations and individuals.
More information, including bios…
Update (originally added as a comment): Here are some links to reports from the BayCHI “owning user experience” panel:
