The New York Times “introducing” the usability professional
Thursday, July 12th, 2007 by Mark VanderbeekenTechnology’s Untanglers: They Make It Really Work (permanent link) is the title of New York Times article by Barbara Whitacker describing what the work of the usability and experience design professional entails.
The article is part of the newspaper’s Fresh Starts series, “a monthly column about emerging jobs and job trends”. Unfortunately, it conveys a very conventional and traditional HCI-like interpretation of usability and doesn’t reflect much of the current state of affairs in the field, as was correctly pointed out by Dan Saffer of Adaptive Path.
