System Concepts Ltd

Tom Stewart is joint Managing Director of usability and ergonomics consultancy System Concepts. He is currently President of the Ergonomics Society and chairs the international standards committee responsible for ISO 9241 the Ergonomics of Human System Interaction.

Website: http://www.system-concepts.com

User Centred Design training (London, UK)

Tuesday, June 23rd, 2009
July 1, 2009toJuly 2, 2009
September 29, 2009toSeptember 30, 2009
November 18, 2009toNovember 19, 2009

User centred design techniques help you understand your users better and design effective, efficient and satisfying products and systems. The benefits include:

- increased sales
- improved customer satisfaction
- better productivity
- increased sales conversion rates
- projects completed to time and budget
- no expensive last minute revisions.

WHO SHOULD ATTEND?
If you are involved in specifying how a system or product will look and function this course will make it easier for you to do your job effectively. Project managers, engineers, designers, developers and analysts from IT, commercial or marketing functions can all benefit from learning about the user centred design process.

WHAT WILL I LEARN?
This comprehensive course provides theory, case studies and examples as well as hands-on activities for you to practice your new skills. Topics include:

- Applying the User Centred Design approach to your business
- Business benefits of a User Centred Design approach
- Guidelines and Standards
- Knowing your target users and capturing their requirements
- Translating requirements to conceptual design and release criteria
- Prototyping techniques
- Measuring and testing usability

ACCREDITATION

This course is accredited by the Ergonomics Society at Level 2, ideal for continuous professional development. 

WHAT DID PREVIOUS PARTICIPANTS THINK?
“Leslie was extremely flexible (i.e. If more time was needed, more time was taken). Her presentation (slides and orally) was engaging and ensured that interest was kept. The pace of the course was excellent. Can I come again?”

“Leslie was friendly, knowledgeable and provided clear instructions. I am starting at the front end of a new project next week and will find this an excellent grounding to get the project going.”

“Enthusiastic and informative. A thorough approach to the requirements of the team in training.”

HOW TO BOOK
The course costs £675+VAT per person including lunch and a comprehensive course manual.

Please contact Leslie Fountain on 020 7240 3388 or email leslie@system-concepts.com to reserve your place.

Full details of all our usability training courses are on our website at www.system-concepts.com

 

User Centred Design: Techniques to improve the user experience

Tuesday, May 5th, 2009
May 27, 2009toMay 28, 2009

This intensive course provides you with tips, tools and techniques to help you understand who your customers are and what they want from your product. See how to apply these techniques to improve product effectiveness, efficiency and user satisfaction, while reducing development time and cost.

The course is ideal for designers and developers who are responsible for delivering products or websites, providing theory, case studies and examples as well as hands-on activities for participants to practice their new skills.

Our trainers have many years of experience applying user centred design techniques in real businesses to deliver real commercial advantage.

Topics covered include:

  • Applying the User Centred Design approach to your business
  • Business benefits of a User Centred Design approach
  • Guidelines and Standards
  • Knowing your target users and capturing their requirements
  • Translating requirements to conceptual design and release criteria
  • Prototyping techniques
  • Best practice in user interface and information architecture design 
  • Measuring and testing usability

The course will be held at our offices in the Strand, London and costs £675 + VAT per person, including lunch and a comprehensive course manual.

For more details please contact Leslie Fountain on 020 7240 3388, email leslie@system-concepts.com or visit our website

User Centred Design: Techniques to improve the user experience

Wednesday, March 4th, 2009
March 25, 2009toMarch 26, 2009

This intensive course provides you with tips, tools and techniques to help you understand who your customers are and what they want from your product. See how to apply these techniques to improve product effectiveness, efficiency and user satisfaction, while reducing development time and cost.

The course is ideal for designers and developers who are responsible for delivering products or websites, providing theory, case studies and examples as well as hands-on activities for participants to practice their new skills.

Our trainers have many years of experience applying user centred design techniques in real businesses to deliver real commercial advantage.

Topics covered include:

  • Applying the User Centred Design approach to your business
  • Business benefits of a User Centred Design approach
  • Guidelines and Standards
  • Knowing your target users and capturing their requirements
  • Translating requirements to conceptual design and release criteria
  • Prototyping techniques
  • Best practice in user interface and information architecture design 
  • Measuring and testing usability

The course will be held at our offices in the Strand, London and costs £675 + VAT per person, including lunch and a comprehensive course manual.

For more details please contact Leslie Fountain on 020 7240 3388, email leslie@system-concepts.com or visit our website