Whitney Quesenbery
I am on the UXnet board and the local ambassador for the greater New York City area.
Website: http://www.wqusability.com/
Sunday, February 24th, 2008
| March 26, 2008 |
| 6:30 pm | to | 8:00 pm |
“Talking to a Machine” by Phillip Hunter, VP of application design and development at SpeechCycle.
Hate. Perhaps the strongest and darkest of our emotions. It pours out as most people describe how they feel about interactive voice response (IVR) systems. Why do people expect such a bad experience from these systems? And what are we doing about it?
Phillip Hunter, VP of application design and development at SpeechCycle, has over 14 years experience designing and building IVR systems, which use touch-tone keys and speech recognition for input. This talk will describe the environment that voice interaction designers work in, the tools that they use, and how designers address the inherent challenges of the medium. We will review the history of these applications and offer some thoughts for the future. Along the way, you can expect entertaining stories and recorded examples showing similarities with and differences from visually-enabled contexts. By the end of the talk, you’ll understand the advantages of IVR systems and how they are designed. Perhaps you’ll even feel some sympathy the next time you hear “Thank you for calling…”, or a recorded “Hello”.
WHERE: In lower Manhattan; full details provided on RSVP
RESERVATIONS: For more information, or to reserve your seat at the presentation, email nyc-rsvp (at) ixda (dot) org. In the subject line, please include “March 26 event”.
Posted in Calendar | IxDA | Local meeting | New York City, NY, USA
Tags: IVR
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Sunday, February 17th, 2008
| February 21, 2008 |
| 6:30 pm | to | 8:30 pm |
“The Interaction in Interactive TV” by David Lipkin, Founder, Executive Vice-President of Method
Interactive Television, whether on set-top boxes or on Internet-enabled televisions, poses interesting challenges in Interaction Design. The most obvious is enabling interactions without a keyboard. But it’s also a challenge to develop metaphors for navigation, elegantly round up content, and provide ways for editors and users alike to annotate the content. We will discuss these challenges, as well as the shift in product development toward the interface as a product and the pitfalls of following blanket design guidelines.
This will be a discussion-based talk with a healthy mix of case studies.
When: Thursday, 02/21/08, 6:30pm
Where: In Soho, full details provided on RSVP (e-mail nyc-rsvp at ixda.org)
Cost: FREE
Posted in Calendar | IxDA | Local meeting | New York City, NY, USA
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Sunday, February 17th, 2008
| February 26, 2008 |
| 6:00 pm | to | 8:30 pm |
Think it’s important to know how to get around a website? How about a hospital? Find out how Sylvia Harris, a leading Information Design Strategist, was able to create a new vision for visitor information delivery at the New York area’s largest hospital. Sylvia will share her information design system and wayfinding masterplan to improve patient experience at Columbia Presbyterian Hospital.
For more information on Sylvia’s work, please visit her website at sylviaharris.com.
Date and Time
Tuesday, Feb 26, 2008
Registration: 6:00pm (refreshments served)
Presentation: 6:30pm to 8:00p
Networking: 8:00pm to 8:30pm
Dinner at a nearby restaurant: 8:30pm to whenever (participants pay for their own dinner)
Location:
JPMorgan Chase,
277 Park Avenue (between 47th & 48th),
Room 1701 (17th floor)
Cost:
NYC-UPA members: $10, Non-members, Non-members + membership: $25, Full-time students: $5 (students please provide valid ID)
RSVP: Please purchase a guaranteed ticket at the event registration site:
http://nycupa20080226.eventbrite.com
Please arrive by 6 to allow time to get through security. Photo ID required by security to enter building. ID must match the name on the registration list.
- NO EMAIL RSVPs ACCEPTED FOR THIS EVENT.
- Tickets are refundable until noon, Wednesday, February 27, 2008 (2nd day after the event) by sending a request to RSVP@nycupa.org .
- Tickets are transferable on or before noon Monday, February 25, 2008 (day before the event) by sending a request to RSVP@nycupa.org . You must notify us, and get a confirmation, of this transfer or it will not be valid.
- Members of our parent organization, UPA (the Usability Professionals’ Association), must join the NYC chapter to qualify for member rates. We encourage everyone to join our parent organization, though you do not need to do so to become a member of our chapter. You can learn more about our NYC organization or learn about our parent organization.
- Seats are limited and reservations are first come, first served. We advise you to register early as previous events have sold out and we had to turn people away.
Posted in Calendar | Local meeting | New York City, NY, USA | UPA
Tags: nyc upa | wayfinding
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Tuesday, January 15th, 2008
| January 31, 2008 |
| 6:00 pm | to | 8:00 pm |
Learn how to go beyond meeting the objectives for your role. Be successful in a team, and make your team successful. Learn how to build your list of assets.
Barrie Byron, Membership Chair of the Philadelphia Metro STC Chapter will speak about the need to know where you want to go and will teach you how to think of yourself as a brand. Barrie will provide practical advice on learning and building your technical communication infrastructure in a new environment. She will use recent job experience to share how she uses online collaboration tools in global environments, such as extensive collaboration portals. Barrie will also share how to implement no-budget solutions, such as WIKIs and TWIKIs. When we use our technical communication skills in all areas of our lives, we prosper, we adapt, and we add value to our roles.
Carol, President of the New Jersey Chapter will teach us to think like the CEO or other top leaders think. Learn how to describe and quantify what you bring to the company: “Is what you produce worth the $$ I spend on them?” Learn to measure and describe the return on investment (ROI) for a competent and experienced technical communicator. Learn how departments decide to add or keep technical communication team members. Carol will discuss scoping projects, using careful timekeeping, and estimating resource needs to prove your worth and stay employed.
Barrie and Carol will both speak about working with global teams, working remotely, and bridging communication gaps with traditional and online collaboration tools.
Location
The Clubhouse at Beacon Hill at Vanderhaven Farms
4300 Winder Drive
Bridgewater, NJ 08807
Cost
Member $10
Nonmember $15
Meeting only $5 (non members)
For more information and to register
Posted in Calendar | Local meeting | New York City, NY, USA
Tags: stc nj | stc nyc metro | technical communication
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Monday, January 14th, 2008
Something’s attractive about those dates, with five different events in the NYC metro area from January 22 - 24.
On the 22nd
NYC CHI focuses on mobile entertainment with Portable Fun and the challenges of fitting all that interaction onto different platforms
On the 23rd
NYC UPA presents a case study on the development of a global site for technology leaders. R/GA and Sachs Insights are sharing their lessons learned on the Nokia Nseries Website Development
Across the river, UsabilityNJ and HumanCentric’s Gavin Lew take a look at the iPhone and “Deconstructing Elements of the iPhone’s Interface Through Usability”
On the 24th
STC NYCMetro brings Bill Gribbons down from Bentley College to share his insights on “The Total User Experience: The Road Ahead” with a view of how the emergence of the experience economy has created opportunities in many industries.
IxDA weighs in with a panel on Sustainable Interactions, and a chance to look at how interaction designers can practice in a more sustainable and socially conscious way.
Phones, futures, fun and jobs. Who could ask for more?
Posted in New York City, NY, USA
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Monday, January 14th, 2008
| January 23, 2008 |
| 6:00 pm | to | 8:00 pm |
NYC UPA presents Global Research Case Study — Nokia Nseries Website Development
Best practices often recommend global companies create localized country sites to reflect local language and cultural differences. R/GA’s challenge was to develop one global site for the Nseries target of English speaking Technology Leaders. R/GA and Sachs Insights will present their ingoing assumptions, how recruiting and moderating were adapted for individual countries, lessons learned in designing for a global audience, the key insights that led to the new design, and the results to date.
Speakers:
- Chloe Gottlieb, VP, Executive Creative Director, Interaction Design, R/GA
- Nicole Victor, Senior Planner, R/GA
- Judy Oppenheim, Research Director, RGA
- Tammy Sachs, CEO, Sachs Insights
Event Location
JPMorgan Chase, 277 Park Avenue (between 47th & 48th), Room 1701 (17th floor)
Posted in Calendar | Local meeting | New York City, NY, USA | UPA
Tags: nyc upa
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Friday, January 11th, 2008
| January 24, 2008 |
| 5:30 pm | to | 8:30 pm |
The January meeting of the STC NY Metro chapter will feature Dr. Bill Gribbons, speaking on “The Total User Experience: The Road Ahead.”
Dr. Gribbons, Director of the Human Factors and Information Design programs at Bentley College, will highlight how the emergence of the experience economy has opened exciting opportunities in new sectors such as healthcare, financial services, e-business, gaming, and consumer electronics.
As an expert on the user experience, Bill is frequently quoted in the media, including The Boston Globe, Boston Business Journal, Cox News Service, Mass High Tech, USA Today, the Associated Press, The Washington Post, Investor Daily, East Bay Business Times, ABC 20-20, Business 2.0, a nationally syndicated radio show (A Touch of Grey), US News and World Report, and the Atlanta Journal Constitution.
Location
Arno’s Restaurant
141 W. 38th St. (at Broadway)
NYC
Registration
Register by Tuesday, January 22, 2008
Online registration or email Donna Timpone at timpone at useredge.com
Cost
STC Member: $10.00, Non-Members: $40.00
Meeting only: Members: free, Non-Members: $5.00
Posted in Calendar | Local meeting | New York City, NY, USA | STC
Tags: stc nyc metro
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Thursday, January 10th, 2008
| January 22, 2008 |
| 6:30 pm | to | 8:30 pm |
NYC-CHI Meeting: MOBILE ENTERTAINMENT - Portable Fun. Increased expectations for mobility require user experience experts and content providers alike to refocus and optimize the fun to fit on a variety of portable platforms. Join us to learn more about this sizzling subject!
Scott Weiss will be joined John Paris, Director of Mobile Products, Time Inc. Interactive for this presentation.
Location: Time & Life Building at 1271 6th/50th street
(Please be prepared to show ID and allow time for security procedures such as bag scan)
Cost: Free
Registration Information: http://nycchi22jan08.eventbrite.com
Posted in ACM SIGCHI | Calendar | Local meeting | New York City, NY, USA
Tags: mobile
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Thursday, January 10th, 2008
| January 17, 2008 |
| 7:30 am | to | 10:00 am |
A a breakfast and panel discussion featuring leading technology innovators on:
Wireless, Wimax & Mobile 2008 and Beyond: The future of Communications
The panel includes:
- Eric Bader, MediaVest
- Laura Forlano, Visiting Fellow at the Information Society Project at Yale
Law School
- Dana Spiegel. Executive Director of NYCWireless
- Ari Zoldan, CEO and Founder of Launch 3 Communications
- Moderator: Sree Sreenivasan, WNBC’s technology reporter
LOCATION:
SobelMedia World Headquarters
4 West 43rd Street/Main Ballroom
New York, NY 10036
Please RSVP to:nymieg@gmail.com
Register at: http://bsobel.googlepages.com/nymiegeventregistration.
Members $30/Non-Members and Guests $50
Posted in Calendar | New York City, NY, USA
Tags: mobile
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Thursday, January 10th, 2008
| April 26, 2008 | to | April 27, 2008 |
TCF-2008, the 33rd Trenton Computer Festival is scheduled for Saturday & Sunday April 26th & 27th, with an affiliated IT Professional Conference on Friday April 25th. All events will be held at The College of New Jersey in Ewing, NJ.
This may not seem like “user experience” territory, but it might be an opportunity to speak to an audience of computer and technology developers about interaction design, usability or any other user experience topic.
Call for proposals:
The focus this year will be on providing “hands on experiences” at TCF. We are looking for talks and tutorial workshop proposals on all forms of digital and information/communications technology (including robotics, computer control of home, environment, etc.), education, podcasting, gaming and digital home entertainment, digital photography, digital wireless technology, networking and VOIP. We are also planning a special speaker track on robotics.
If you have an idea for a talk or workshop/tutorial session for a general audience at the TCF Saturday/Sunday sessions, please fill out the Speaker Application Form at: http://www.tcf-nj.org/spkr_reg.html
If you are interested in presenting at the Friday IT Professional Conference, which focuses on briefings intended for those working in the computer industry, please see http://princetonacm.acm.org/tcfpro/speaker.html and contact David Soll at dsoll at omicron.com.
Proposals must be received by February 3rd. Corporate sponsorship is also invited. For more information contact: Allen Katz, TCF Speaker ProgramChairperson, by email at a.katz at ieee.org
Posted in Calendar | Conference | New York City, NY, USA
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