Training

Market Aligned User Experience Seminar (San Diego, CA, USA)

Authors of Beyond SEO, Jeofrey Bean, Del Mar Research & Consulting and Sean Van Tyne, Van Tyne Consulting, share their experiences in Technology Marketing Strategy and User Experience design in this dynamic seminar for business leaders.

Bean & Van Tyne successfully solve product development, market value and customer loyalty issues that lead to scalable positive customer experiences and increased revenue.

Attendees will learn how Market Aligned User Experience:

• Reduces development cost and time by reducing guess work
• Decreases time to market and time to revenue
• Uncovers new market and application opportunities for your solution
• Improves technology user engagement and loyalty
• Aligns your solution with business objectives and high willingness to pay

Breakfast and registration: 7:30 a.m – 8:00 am
Seminar: 8:00am – 12:00pm
Doubletree Hotel, Del Mar, 11915 El Camino Real, San Diego, CA 92130
Pre-registration: $149.00 (by 12:00pm, 10/3), At the door: $179

For more information (including registration): beanvantyne.com

Posted in Calendar | San Diego, CA, USA | Training
Tags: marketing | sean van tyne | strategy | technology
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How to Design for Persuasion, Emotion, and Trust (Philadelphia, PA, USA)

This course provides the essential knowledge to transition from being a classical usability engineer to become a complete user experience designer.

It is no longer enough to design just for efficiency - now user experience experts must also design for engagement.

More information at Humanfactors.com

To register.

Posted in Calendar | Philadelphia, PA, USA | Training
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Oz-IA/2008 Pre-Conference Workshops (Sydney, Australia)

Oz-IA have seven pre-conference workshops scheduled for the Thursday 18th and Friday 19th preceding the Oz-IA/2008 conference proper, and are competitively priced: the half day workshops are $300 each (inc GST), or $240 to conference attendees, and the full day workshop is $550 (inc GST), or $440 to conference attendees. (UXnet.org readers are eligible for a discount on conference tickets)

Designing the Search Experience

Rebecca Rodgers

Half Day Workshop

Thursday 18th September, 8.30am-12.30pm

Poor search is one of the greatest sources of user frustration with websites and intranets. Worse yet, the inadequacies of search may be consigning these sites as a whole to failure. If users can’t find information when they need it, will they even come to the site?

Research methods for Information Architecture

Patrick Kennedy

Half Day Workshop

Thursday 18th September, 1.30pm-5.30pm

Learn the fundamentals of “design research” from the perspective of IA, including hands-on activities based around key techniques for understanding users and their needs.

Accessible forms with WCAG 2.0

Roger Hudson

Half Day Workshop

Thursday 18th September, 8.30am-12.30pm

When it comes to forms, WCAG 2.0 offers considerable accessibility benefits. This workshop will outline how to make WCAG 2.0 compliant forms that are more accessible and usable for everyone.

Styling WCAG 2.0 accessible forms with CSS

Russ Weakley

Half Day Workshop

Thursday 18th September, 1.30pm-5.30pm

Forms are possibly the hardest aspect of page layouts to style. This workshop will outline how to take WCAG 2.0 compliant forms and lay them out them using CSS.

Eye Tracking: Actionable lessons for improved website design

James Breeze

Half Day Workshop

Thursday 18th September, 1.30pm-5.30pm

A hands-on and highly practical workshop examining how Eye Tracking provides insights and learnings which can improve your website designs.

IA: Theory & practice

Donna Spencer

Full Day Workshop

Friday 19th September, 8.30am-5.30pm

This full day workshop will provide you with a thorough overview and understanding of information architecture theory & practice.

Interaction Design Studio

Shane Morris

Half Day Workshop

Friday 19th September, 8.30am-12.30pm

Half your skills as an interaction designer come from books, the other half from practice. In established design disciplines, the ‘studio’ is where designers hone their skills, rationale and intuition. Most people working in Interaction Design haven’t had the benefit of being able to explore design outside of ‘real’ work projects – hence this mini ”Interaction Design Studio”.

Posted in Calendar | Conference | Sydney, Australia | Training
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How to carry out a usability expert review

For people in design teams who need to spot usability problems in prototypes and finished products, “How to carry out a usability expert review” is a 1-day seminar that teaches delegates cost-effective methods to evaluate designs. Unlike courses in usability testing, this seminar teaches delegates how to find and fix usability problems without involving end users.

September 2nd 2008, London. £425/delegate + VAT.

You will learn how to

• Appreciate the difference between a usability inspection and someone’s personal opinion.
• Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products.
• Find and fix usability bloopers before they become hard coded.
• Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites.
• Uncover the elements of your design that lead new users to make errors, using the task-based ‘cognitive walkthrough’ method.
• Learn to spot usability problems in prototypes and finished products.

More information and booking form.

Posted in Calendar | London, UK | Training | Userfocus
Tags: cognitive walkthrough | expert review | training | usability inspection
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EightShapes Documentation workshop (Washington, DC, USA)

With a date like 8/8/08, we couldn’t pass up an opportunity to launch EightShapes’ public workshops!

And so, join us on August 8 for the first of a series of public workshops. We’ll start with our sweet spot, documentation, and see where it goes.

Since it’s our first, the workshop on 8/8/08 is specially priced at $345.

Want to create better documents?

Attend a one-day documentation workshop on hosted by EightShapes.

Date: August 8, 2008 (9am – 5pm)
Location: Cafritz Conference Center, on the GW campus in downtown Washington, DC (metro accessible!)
Cost: $345, includes morning and afternoon sessions, materials, and lunch Register (via PayPal): http://eightshapes.com/workshop.php

EightShapes believes in great documentation, whether we create it for you, or help you to do it yourself. This Documentation Workshop is our first public training event, intended to take your wireframes, flows, and patterns from “good enough” to “more than enough”.

This workshop is for user experience professionals at all levels who create detailed documentation as part of their work.

The Schedule:

Morning
Documentation Fundamentals with Dan Brown: Spend four hours with the author of Communicating Design—the only book on user experience design documentation—as he leads you through an exploration of wireframes and flows.

Afternoon
Advanced Wireframing and Annotations with Nathan Curtis: Take your wireframes to the next level by energizing your annotations, providing more structure, more detail, and more polish.

Conclusion
Sit through the credits and you’ll get more than a Samuel L. Jackson cameo. EightShapes will demonstrate a version of the documentation system used by many of their clients. The system provides a foundation for creating essential user experience documents efficiently and consistently.

The Location:

The event will take place at the Marvin Center of the Cafritz Conference Center, located on the George Washington University campus in Washington, DC.

To Register:

Visit http://eightshapes.com/workshop.php for more information and to reserve your spot. We look forward to seeing you there!

Posted in Calendar | Training | Washington, DC, USA
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10 Week Course: Storytelling Strategies for Organizations

The class write-up:”Once considered an odd idea, organizational storytelling has become widely recognized as a powerful, results-driven tool for success. This class will help you discover how narrative forges connections, strengthens relationships, informs strategy, enhances persuasive communication - and ultimately supports improving organizational performance. Managers, consultants, executives and communicators of all types will benefit from learning how to align narrative with personal/organizational mission, track the history of organizational storytelling, identify and use the seven elements of narrative form, and explore strategies for crafting clear content.”

The experience:

Although the class provides us opportunities to explore the research and practice of storytelling, it succeed in forging relationships among classmates - and exchanging practical ideas and examples we can apply in different ways. The class is conducted much like a graduate school seminar - opportunities for reading, researching, and reflecting. Special guests provide value to the class experience, and we always have fun learning and exchanging stories.

The cost and location:

The cost is $360 for ten weeks. Don’t worry if you need to miss a week or two as the class is designed to accommodate adult learners.

The class is held at USDA Graduate School/Capitol Gallery (L’Enfant Avenue metro stop). Check the USDA <http://grad.usda.gov/course_details.php?cid=MGMT4500E> site for more detail.

Two Blurbs About the Instructor

An official blurb: Thom Haller teaches principles of performance-based information architecture and usability and has more than 15-years experience with Graduate School, USDA. As a speaker and storyteller, Thom presents strategies for decreasing user frustration and increasing organizational efficiency.

An unofficial blurb offered by story guru Seth Kahan <http://www.sethkahan.com/>: Thom is a renegade instructor, subverting the dominant paradigm by providing rebelliously unconventional perspectives that encourage creativity and relentlessly bring the mainstream back into alignment with humanity’s creative potential (from which it has seriously strayed).

Posted in Calendar | Training | Washington, DC, USA
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How to Design for Persuasion, Emotion, and Trust (Philadelphia, PA, USA)

This course provides the essential knowledge to transition from being a classical usability engineer to become a complete user experience designer.

It is no longer enough to design just for efficiency – now user experience experts must also design for engagement.

More information at humanfactors.com.
To register.

Posted in Calendar | Philadelphia, PA, USA | Training
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Morae training for Beginners

For new users of Techsmith’s Morae who want to run a usability test, “Morae for beginners” is a 1-day seminar that shows delegates how to set up, observe, log and analyse a usability test with Morae.

Morae has rapidly become the tool of choice for people carrying out usability tests. With the insight Morae provides, you can make critical design changes that will improve sales and conversion rates, boost Web site traffic, and increase customer satisfaction. But with the release of Morae 2.0, the software has become more complex and it’s not always clear how to start using Morae to run a usability test, log data and analyse and report the results.

The aim of this training seminar is to show you how Morae is used in practice by usability experts. You will learn how to:

• Confidently use Morae Recorder to set up and record a usability test, capturing clickstreams and picture-in-picture video.
• Create video recordings that you can hand to observers the instant the participant has finished.
• Customise Morae’s marker terminology so that it matches your own.
• Use Morae’s built-in survey tool to collect end-of-test participant ratings and comments.
• Log and observe important moments quickly and accurately (and get hands-on practice by watching real usability tests).
• Rapidly carry out sophisticated analysis in Morae Manager by creating and saving search profiles.
• Quickly and automatically analyse data, calculate usability metrics, and create graphs.
• Assemble graphs and important moments from the recording into a highlights video to share those “ah-ha!” moments.
• Export your results to Excel and quickly create a bug list to hand to the development team.
• Use keyboard shortcuts to work faster.

More information and booking form.

Posted in Calendar | London, UK | Training | Userfocus
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AIGA + Adobe Workshops 2008 (Pittsburgh, PA)

AIGA + Adobe Workshops 2008
Monday, June 30, 2008
Sewall Center, Robert Morris University Moon Township Campus

Our summer AIGA + Adobe workshop returns with three workshops designed to help you work more effectively with Adobe CS3. The morning workshop “Unlocking Cross-Media Workflows” demonstrates time- and cost-effective ways to use CS3 to your advantage whether you design for print, web, video, or mobile content.

Then choose between two afternoon workshops: “Web Design using Photoshop CS3 and Dreamweaver CS3″ or “Flash CS3 Professional Workshop” focused on moving your design from Photoshop CS3 to Dreamweaver CS3 and taking files from rough comp to fully functional flash movies.

You can choose to attend the morning and afternoon sessions together or just attend one. Registration is first come first serve, with free admission for AIGA members. Non-members pay $35 and student non-members pay $25.

For more information, contact Doris Short at designshort@comcast.net

Posted in AIGA | Calendar | Pittsburgh, PA, USA | Training
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Usability Evaluation & Testing Training Workshop, Sydney, Australia

Discount evaluation techniques and how to conduct usability
tests. In this one day interactive workshop, learn valuable usability
evaluation and testing methods that you can use to evaluate your
organisation’s Internet and Intranet site, web applications and software.
This course will explore the difference between expert reviews and usability
testing and which is better to use and when. We will cover when to usability
test, what to test and how to test.
URL: http://www.peakusability.com.au/training/evaluation-and-testing.html

Posted in Calendar | Sydney, Australia | Training
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