Items tagged "Usability"

Across Cultures from NFB / ONF: Connect to Canada’s Diversity through film : User Centered Design in Multicultural Context

Wednesday, May 7th, 2008 by Nathalie Berger

Across Cultures, the most recent Website of the National Film Board of Canada (NFB). In collaboration with Ideactif Conseil.

D’une culture à l’autre de l’ONF : Un design centré utilisateur en contexte multiculturel.

Le plus récent site Web de l’Office national du film du Canada (ONF) portant sur la diversité culturelle au Canada. En collaboration avec Idéactif Conseil.

Voici un aperçu de la conférence que j’ai présenté dans le cadre d’Intracom 2008, 8e conférence internationale de l’Association des professionnels professionnels en intranet, Internet et extranet (API).

Les ingrédients clés de la démarche ont été dévoilés et illustrés lors de cette présentation du making-of de la création du plus récent site Web de l’ONF portant sur la diversité culturelle au Canada. Un site qui retrace une histoire étonnante à travers des documents d’archives vidéos, audios et photos des années 40 à aujourd’hui, ainsi que des entrevues et vox populi spécialement conçus pour ce site.

Utilisabilité, accessibilité, standards Web, respect des normes et standards ouverts, SEO, et mesure sont au rendez-vous.

Vous pouvez consulter ci-dessous le fichier powerpoint de ma présentation. Il ne rend compte évidemment que d’une partie de ma communication, mais ça donne tout de même un bon aperçu.

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Standards Demystified (Cleveland, OH, USA)

Saturday, May 3rd, 2008 by Ben Woods

May 14, 2008
6:30 pm	to	8:30 pm

NEOUPA welcomes a Panel discussion with members of the Cleveland Web Standards Association on Web Standards DemystifiedDesigning and building with standards lowers costs of development, while delivering sites that are accessible to more people and more devices. So what exactly are they and why do you need them? These questions and more answered by a panel of some of Cleveland’s leading web designers.

Scheduled panel participants include:

Brad Colbow - Colbow Design
Julie Cousins - American Greetings
Brendan Cullen - Aztek Creative
Beth Dean - Progressive Insurance
Brad Dielman - Moskal Gross Orchosky
Bridget Stewart - Voices for Ohio’s Children

More information and registration can be found at http://www.neoupa.org/meeting_details.asp?meeting_id=65.

Posted in Calendar | Cleveland, OH, USA
Tags: Cleveland, OH, USA | OH | Standards | upa | USA | Usability
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UPA’s Quebec Chapter “Utilisabilité Québec” (Montréal+) will be at Intracom 2008

Wednesday, April 23rd, 2008 by Nathalie Berger

Dans le cadre de la 8e conférence internationale Intracom Québec 2008, présentée par l’Association des professionnels en intranet, Internet et extranet (API), plusieurs membres de notre regroupement de professionnels en utilisabilité - Utilisabilité Québec - présenteront une conférence ou une étude de cas, participeront à un panel, ou tiendront une clinique d’évaluation. Cet événement, devenu incontournable au Québec, est susceptible d’intéresser les professionnels - et les non spécialistes intéressés au domaine - de l’expérience utilisateur, incluant l’ergonomie cognitive et l’utilisabilité, ainsi que les gestionnaires et développeurs Internet en général.

J’y présenterai l’étude de cas D’une culture à l’autre de l’ONF : Un design centré utilisateur en contexte multiculturel, dans la piste «Communication et société», en continuité avec la conférence d’ouverture du renommé Aaron Marcus, Le design Web lié aux expériences multiculturelles.

Je participerai également au panel Amélioration de la qualité des réalisations Web, en compagnie de 4 autres panelistes : Benoit Piette de W3Québec, Jean-François Renaud d’Adviso, Guillaume Séguin d’Okiok et Samuel Lavoie de NVI Solution.

D’autres membres d’Utilisabilité Québec y participeront :

La Clinique d’évaluation en ergonomie et en accessibilité en direct,

La conférence Les séniors sont-ils devenus technos ?, Utilisabilité Québec et Impact Recherche dévoilent les résultats d’une vaste étude sur l’utilisation d’Internet par les personnes de plus de 50 ans, avec Stéphanie Le Rouzic et Sandrine Prom Tep d’Utilisabilité Québec

Utilisabilité Québec accueillera également les quelques 300 participants à leur kiosque afin de les informer, échanger avec eux et répondre à leurs questions.

Au plaisir de vous y rencontrer les 29-30 avril et 1er mai au Centre des congrès de la ville de Québec.

NH UPA April Meeting

Monday, April 7th, 2008 by Kyle Soucy

April 17, 2008
6:00 pm	to	9:00 pm

Please join us for our April meeting to take part in an interesting article discussion…

When:
Thursday, April 17th
Refreshments & Networking: 6-7:00 PM
Meeting: 7:00 PM – 8ish

Where:
Fat Belly’s Grill & Bar (http://www.fatbellysgrillandbar.com)
2 Bow Street
Portsmouth, NH 03801

Street Map: http://tinyurl.com/448pk3
Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available)

RSVP:
An RSVP is not required, but it helps us to have an idea of the head count for the venue. Please send RSVPs to info@nhupa.org.

Topic:
~ Article Discussion ~

For this meeting, we’d ask that you read the selected articles ahead of time (don’t worry, they’re short articles, not books), jot down at least one discussion point about each article, then come prepared to discuss. Your discussion point can be a question, an example from your experience, or simply your perspective. We only ask that you keep your points constructive and not overly critical of the article or the authors. We will have two moderators that will help facilitate the discussion.

Thank you for your votes on the articles to read. The three “winners” are:

“Cultures of Prototyping”, Michael Schrage
http://hci.stanford.edu/bds/10-Schrage.pdf

“Getting the Right Design and the Design Right: Testing Many Is Better Than One”, Maryam Tohidi, William Buxton, Ronald Baecker, Abigail Sellen.
http://www.billbuxton.com/rightDesign.pdf

“Feature Richness and User Engagement”, Jakob Nielsen
http://www.useit.com/alertbox/features.html

NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.

Hope to see you there!

Site Architecture & Usability (Cleveland, OH, USA)

Sunday, March 9th, 2008 by Ben Woods

March 19, 2008
6:00 pm	to	8:00 pm

A good site architecture is critical to the success of any web initiative. Join The Web Association as we host an informal discussion around site architecture and web usability. We will have a panel of experts on hand to discuss industry best practices, answer specific usability questions, and time permitting, will also do live reviews of web sites submitted by the audience.

Food and refreshments will be provided. Cost is $8 for Professionals, $5 for Students (free for CSU students). Come join your colleagues and learn more about this crucial component of your digital strategy.

Panelists: Ben Bykowski, Optiem; Dave Robins, Aaron Rosenberg, Kent State SLIS
Moderator: TBD
Location: Cleveland State University
Type: After-Hours

Visit the Web Association site to register.

iQ Bootcamp: design for humans, results for business (Dublin, Ireland)

Thursday, February 28th, 2008 by Laurence Veale

April 22, 2008

April 24, 2008

What is the iQ Boot Camp?

The iQ Boot Camp is Europe’s leading boutique web conference, designed for organisations who want to improve their websites and deliver better results online.

This year, to help you focus on what matters most to you, we’ve grouped the Bootcamp programme around four major themes:

Web strategy and organisation: define and deliver an effective (and measurable) online strategy for your organisation
User experience & design: design great online experiences for everyone, creating websites and web applications that delight your customers and your boss
Content: get your content and content processes sorted, and use content to drive traffic, increase conversions, and improve customer satisfaction
Promoting your website: create and implement an effective online marketing strategy to drive more traffic to your site, and increase visitor engagement

FutureNow: In addition, one afternoon is dedicated to FutureNow talks. Get up-to-speed on emerging trends and technologies that will impact on your website in the short and medium term.

Who should attend?

Anyone, in any type of organisation, who’s interested in delivering better online results, or who has an input into defining or implementing an organisation’s web strategy, will benefit hugely from the iQ Boot Camp.

Our focus is non-technical and on business outcomes, so whether you’re a CEO or Senior Manager with a vision for a world class website, a marketing manager responsible for managing your organisation’s online marketing strategy, a web editor interested in improving web content, a developer looking to create user-friendly online experiences, or a webmaster trying to do it all this is the event for you.

Visit iqcontent.com for more details

NH UPA March Meeting: Sarah Bloomer (Dover, NH, USA)

Friday, February 22nd, 2008 by Kyle Soucy

March 26, 2008
6:00 pm	to	8:00 pm

Please join us for the NH UPA March Meeting…

Topic: Expanding User-Centered Design in the 21st Century or Why Design Thinking is the Next Big Thing.

Speaker: Sarah Bloomer, Sarah Bloomer & Co

When:
Wednesday, March 26th
Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided.
Meeting: 7:00 PM – 8ish

Where:
Liberty Mutual
150 Liberty Way
Dover, NH 03820

Parking Directions: Park in the front lot. License and plate number needs to be presented at security desk. RSVP required (see below).

Abstract:
What is design thinking? Why is it important? What does design thinking mean to the field of user centered design?

Take a closer look: it seems design thinking heavily leverages user-centered design…

Stanford University recently set up a new Institute of Design (the d.school), founded by, amongst others, David Kelley and Terry Winograd, big names in interaction design. Its website boldly states “we believe design thinking is a catalyst for innovation and bringing new things into the world”.

Business Week Online includes a section on Innovation, where design is a major theme. And in his book A Whole New Mind, Daniel Pink says that the new MBA is the MFA. He claims we are moving from the Information Age to the Conceptual Age. And people with design thinking will lead the way.

This talk is an overview of how design thinking is finding its place in companies worldwide, and how user-centered design is being applied across many fields, from organizational design to product design.

About Sarah Bloomer:
Sarah Bloomer has designed user interfaces for 20 years. In 1991 she co-founded the interaction design company The Hiser Group. With Hiser, she helped establish the field of user-centered design in Australia. Upon returning to the USA in 2002, Sarah was a senior interaction designer for The MathWorks before starting Sarah Bloomer & Co, a consulting practice focusing on collaborative design facilitation.

Sarah has delivered papers, tutorials and workshops at user interface design conferences in Australia and the USA. Her tutorial, Successful Strategies for Selling Usability into Organizations, became a CHI classic. Sarah also led the conceptualization and development of The Hiser Element™ toolkit, a user-centered design methodology created to help companies rapidly set up usability teams.

Sarah holds an MS from New York University in interactive software design, a BA from Smith College, and served as masters supervisor at The Royal Melbourne Institute of Technology.

RSVP:
You must RSVP to attend, as security is tight at Liberty Mutual. Please send RSVPs to info@nhupa.org.

NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.

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Stay informed about NH UPA meetings and events by joining the NH UPA Yahoo! group at: http://groups.yahoo.com/group/nh-upa/.

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Hope to see you there!

An ergonomical approach of wine / Une approche ergonomique du vin : video & ppt

Wednesday, February 13th, 2008 by Nathalie Berger

Video & PowerPoint Presentations are available here (in French) : www.utilisabilitequebec.org/evenements

Utilisabilité Québec (the local Chapter of the Usability Professional Association) organized an event to celebrate the third annual World Usability Day. Featuring Eric Brangier - Director of the ETIC Research Center and Professor at the Paul Verlaine University of Metz, the conference has been presented simultaneously in Montréal & Quebec cities to academics and usability professionals.

Titled “To consume with moderation - for an ergonomical approach of wine”, the conference discussed how it is possible, useful and necessary to integrate usability studies to the development of information labels used on many products including wine. It described how usability principles can be used to design better wine labels and compared it to usability applied to internet design. For a wine to sell, it must meet many criterias like price, quality, aesthetics and usefulness. Though many products fulfill those qualities, it does not mean wine use is easily understood. It must be chosen to fit many constraints like social context, harmony with meals, pragmatic and cultural rituals ? No one wants to lose face because of an inapproriate choice of wine. How can the information relative to wine qualities be efficiently communicated to consumers.

Initially developped to help design computer interaction, and more recently Web sites virtual consumption, usability studies and their principles have been applied to the design of every day things. The conference presented a research on how attitudes towards wine can be improved, by bettering information on labels, making the various specific dimensions of a wine easier to read, understand and use in different social contexts.

Partners of the event were CITÉ (Université de Montréal), Idéactif and Impact Recherche.
—– [En français] —–
Dans le cadre de la 3e édition de la Journée mondiale de l’utilisabilité, Utilisabilité Québec (l’association des professionnels de l’utilisabilité du Québec) a reçu en conférence Eric Brangier, Directeur du centre de recherche ETIC de l’Université Paul Verlaine de Metz, et Docteur en Psychologie.

Pour qu’un produit se « vende », il doit remplir plusieurs propriétés parmi lesquelles on trouve le prix (bon marché), la qualité (bonne à excellente), le design (agréable), l’esthétique (beau) et l’ergonomie (facile à utiliser). Sur les premiers critères, il ne fait nul doute que de nombreux vins les remplissent, mais pour autant, le vin demeure un produit pas facile à utiliser… Qui comprend facilement un produit dont les conditions d’utilisation varient en fonction des contextes sociaux, des appariements culinaires, des pratiques et des rites culturels ? Qui souhaiterait se faire ridiculiser par l’usage inapproprié ou maladroit d’une bouteille mal choisie ou servie ? On voit bien que l’usage du vin dépend de très nombreuses variables que le consommateur a bien du mal à comprendre. Alors pourquoi les concepteurs de la divine bouteille ne font-ils pas d’efforts pour comprendre l’usage réel et actuel du vin ? Pourquoi ne feraient-ils pas un peu d’utilisabilité de leurs produits ?

Principalement développée dans le secteur des technologies numériques, l’utilisabilité ne s’est pas vraiment préoccupée des produits de la vie courante. Aussi, notre communication, sous la forme de clins d’œil à l’ergonomie, tentera de montrer qu’il est possible, utile et nécessaire d’intégrer l’utilisabilité à tous les produits y compris au vin.

Les partenaires de l’événement étaient le Centre de recherche interdisciplinaire sur les technologies émergentes (CITÉ) de l’Université de Montréal, Idéactif Conseil et Impact Recherche.

La présentation en format Video et PowerPoint est disponible ici : www.utilisabilitequebec.org/evenements

UPA Europe (Turin, Italy)

Wednesday, December 19th, 2007 by Whitney Quesenbery

December 4, 2008

December 6, 2008

The first European regional conference of the Usability Professionals’ Association (UPA) will take place on December 4th, 5th and 6th, 2008 in Turin, Italy, when the city is also the 2008 World Design Capital.

The conference is taking place in the Italian city of Turin which will then also organise a large variety of activities as the first ever World Design Capital – a title it was awarded by ICSID (the International Council of Societies of Industrial Design). Reflecting this context, the UPA conference will particularly focus on usability and design.

See www.upaeurope2008.org for more information and how to get involved.

NH UPA Chapter Approved!

Friday, December 14th, 2007 by Kyle Soucy

I’m very excited to report that the UPA Board just approved the NH UX group to become it’s newest UPA Chapter!

NH UPA is a group for user experience professionals in the Seacoast and Southern NH regions.

The group’s goal is to foster the growth of the local user experience community, provide networking and professional development opportunities for usability professionals, and provide an environment for members to exchange information on tips, tools, methodologies, and technologies related to usability.

To join the group, please visit: http://tech.groups.yahoo.com/group/nh-upa/join.